South African Tourism issues an RFP for ICT support and maintenance services such as:

1. Network management: Ensuring the smooth operation of internet and internal networks.

2. Hardware support: Maintenance and repair of physical devices like computers, servers, and peripherals.

3. Software support: Installation, updates, and troubleshooting of software applications.

4. Data management: Backup, recovery, and security of data.

5. Technical support: Providing assistance to users for resolving IT-related issues.

6. Cybersecurity: Protecting systems and data from cyber threats and ensuring secure communications. The organization, mandated to promote sustainable tourism, emphasizes fairness and transparency in procurement. Bidders must comply with constitutional and regulatory frameworks, including preferential procurement and empowerment policies. The ideal bidder should demonstrate expertise in ICT services, with a focus on integrity and confidentiality. Communication with South African Tourism must be in writing, ensuring clarity and adherence to confidentiality requirements. Successful bidders may undergo security and integrity clearance, with potential audits to ensure compliance with contract terms.