ABTA’s Delivering Sustainable Travel Conference returns for 2023. This event is designed for travel and tourism providers based in the UK or overseas, who are committed to making travel more sustainable. 

Travel and tourism is a powerful force for good, not only supporting jobs and livelihoods at home and in destinations, but also often promoting the preservation of culture and nature. This flagship conference, now in its fourth year, will provide travel businesses of all sizes with practical advice on how take action to deliver sustainable practices across your organisation. Travel agents, tour operators and wider industry are welcome to attend.

About the event

With 59% of people now saying that the sustainability credentials of their holiday provider are important to them when planning a trip* travel companies cannot ignore the commerciality of incorporating sustainability across their business, products and services. 

In line with ABTA’s continued Tourism for Good initiative this major conference will take a very practical look at how we can use tourism as a force for good to deliver growth within environmental limits and what practical steps you can take internally, with your suppliers and with your customers.

Climate change is among the top traveller concerns and covers a number of areas, including biodiversity which is gaining increasing focus in destinations**. Attendees will examine how to ensure their continued business growth and recovery is sustainable and positively contributes to communities, natural ecosystems, and cultural heritage across the globe. Hear from destinations and tour operators alike who will share examples of taking a collective approach to ensure benefits of tourism are felt by all. 

Explore how to tackle sustainability internally and get buy in from stakeholders and senior leadership. Gain insight into how future investors view travel businesses who can demonstrate sustainable values. Discuss how to set roles and responsibilities internally and what skillsets are needed to tackle responsible travel goals.

Attend to also receive practical guidance on how to communicate effectively with your customers and staff on sustainability through your marketing, product and customer service strategies. 

Hear from sustainability experts and industry representatives on how they are approaching sustainability across their businesses. 

*ABTA consumer sentiment research, October 2022
**ABTA Holiday Habits report 2022